YOUR BUSINESS, SUPERCHARGED BY CONVERSATIONS

AI discovery. WhatsApp journeys. A personal touch.
Bring your marketing, sales, and support into one connected conversation.

Configured for your businessAI + your human teamPowered by Cognidots
cognikart / your workspace↗
CK
YOUR CONVERSATION HUB

Every connection counts.

Workspace preview
DiscoverYour catalog, connected
EngageJourneys with purpose
SupportAI + your human team
Your customer journeyALL CONNECTED ↗
Product discoveryCatalog-backed recommendations
AI advisor
Qualified enquiryCustomer preferences collected
WhatsApp Flow
Human connectionContext shared with the team
Team inbox
Illustrative workspace · configured around your business
Your catalog. A smarter conversation.AI grounded in your business knowledge
Your store, on WhatsAppAI shopping assistant
···
ILLUSTRATIVE PRODUCT EXPERIENCE
A gold necklace for a wedding, under ₹80,000.10:24 ✓✓
Let’s find something special. Here are two options from the catalog that match your occasion and budget.10:24
Floral gold necklace₹72,000
Classic gold necklace₹68,000
Catalog context remembered
Automation meets a human touch.Right person. Right context. Right moment.
YOUR INDUSTRY. YOUR OPPORTUNITY.

Built for businesses
with something to offer.

Retail & jewelleryMobility & travelManufacturing & HVACService businesses
ONE CONVERSATION. SO MANY POSSIBILITIES.

Make every “hello”
the start of something more.

Give customers a simpler way to discover, enquire, and connect.
Give your team the tools to take it from there.

Discover
Explore
Enquire
Connect
AI THAT UNDERSTANDS YOUR BUSINESS

Don’t just answer.
Help them discover.

Turn customer preferences into useful product recommendations. Your catalog and business knowledge keep every conversation grounded.

  • Catalog-aware recommendations
  • Follow-ups that remember the shortlist
  • Knowledge from your approved sources
Explore this feature
cognikart / AI discovery
A necklace for a wedding?
✦ YOUR AI ADVISOR

Let’s find a match for your occasion.

Floral goldFrom your published catalog
Classic goldFrom your published catalog
Preferences remembered
ILLUSTRATIVE PRODUCT EXPERIENCE
A NATURAL NEXT STEP

From “I’m interested”
to “here are my details.”

Collect the right information in the conversation. Configurable WhatsApp journeys help you qualify enquiries and prepare your team for the next step.

  • Visual Conversation Flow builder
  • Structured Meta Forms
  • Integration-ready enquiry capture
Explore this feature
cognikart / journey builder
WHEN A CUSTOMERStarts an enquiry
COLLECT THE DETAILSRequirements & preferences
Team handoff
CRM enquiry
Your journey. Your rules.
ILLUSTRATIVE PRODUCT EXPERIENCE
GROW WITH RELEVANT CONVERSATIONS

The right message.
The right audience.

Bring approved messaging, audience segments, and campaign scheduling together. Follow the response and learn what moves customers forward.

  • Segmented, scheduled campaigns
  • Templates, media, and carousel messages
  • Delivery, replies, and submission reporting
Explore this feature
cognikart / campaign studio
Your next collectionCampaign preview
Scheduled
AudienceOpted-in shoppersSelected segment
MessageDiscover the new collectionApproved template
TimingAt the moment you chooseScheduled delivery
Sent→Delivered→Replied
ILLUSTRATIVE PRODUCT EXPERIENCE
Your teamYour AIYour catalogYour systems
A BETTER WAY TO WORK TOGETHER

Smart automation.
Real human connection.

AI handles the first steps. Your team adds the personal touch. One shared inbox keeps conversations, context, and customer care together.

Meet your connected inbox
START SMART. GROW AT YOUR PACE.

A plan for your
next chapter.

The right tools today. Room for tomorrow.

Silver

Your first step into smarter conversations.

₹2,999 / month

Platform subscription, billed monthly

Explore Silver
WHAT’S INCLUDED
  • 1 WhatsApp number
  • 3 team agents & shared inbox
  • 1 AI assistant & knowledge base
  • 500 AI responses / month
  • 500 catalog items
  • 2 active Conversation Flows
  • 2 active Meta Forms
  • Basic campaigns & analytics
One-time onboarding ₹7,500

Platinum

More capacity. More room to make it yours.

₹19,999 / month

Platform subscription, billed monthly

Talk about Platinum
WHAT’S INCLUDED
  • 5 WhatsApp numbers
  • 25 team agents & shared inbox
  • Custom multi-agent configuration
  • 10,000 AI responses / month
  • 25,000 catalog items
  • Custom journeys & larger flow capacity
  • Custom CRM / ERP integrations
  • Reporting & managed onboarding
One-time onboarding From ₹50,000

Indicative launch pricing. Final scope and commercial terms are confirmed in your proposal.
Prices exclude GST, Meta WhatsApp charges, custom implementation, and AI usage beyond the included allowance.

DESIGNED AROUND CUSTOMER NEEDS

Good experiences
start with listening.

Sample testimonials · Illustrative perspectives
to replace with approved customer quotes.

“Sample testimonial

“The experience we want is simple: help a shopper find a useful shortlist, then let our team make it personal.”

Sample retail customer
Store owner
“Sample testimonial

“A great first conversation should capture the requirements our sales team needs to take the enquiry forward.”

Sample manufacturing customer
Sales lead
“Sample testimonial

“Customers should be able to explore their options without repeating their preferences at every step.”

Sample mobility customer
Operations lead
A LITTLE INSPIRATION GOES A LONG WAY

Your next move,
thought through.

From the Cognikart journal
Commerce strategy
THE COGNIKART JOURNAL / FIELD NOTES
A fresh
perspective↗
COGNIKART / FIELD NOTES
6 min read

WhatsApp commerce needs a journey. Not just a chatbot.

Connect product discovery, qualification, and human support before you automate another answer.

Read the article
Product discovery
THE COGNIKART JOURNAL / FIELD NOTES
A fresh
perspective↗
COGNIKART / FIELD NOTES
5 min read

“Show me the second one.” Why catalog context matters.

The small follow-up that reveals whether your shopping assistant understands the conversation.

Read the article
Customer experience
THE COGNIKART JOURNAL / FIELD NOTES
A fresh
perspective↗
COGNIKART / FIELD NOTES
4 min read

Good automation knows when to bring in a person.

Design business hours, assignment, and a shared inbox as part of the customer experience.

Read the article
COGNIKART
FIELD GUIDE
Your first
WhatsApp
journey.
YOUR NEXT STEP, MADE SIMPLE

Less guesswork.
A better launch.

Get our practical WhatsApp commerce checklist.
From catalog readiness to your first conversation.

Get the free guide
LET’S CLEAR THINGS UP

Great questions.
Clear answers.

Have something else in mind?
Talk to our team

Can Cognikart work with my existing catalog?+

Yes. The platform supports configurable catalog data and product attributes. We review your source, data quality, and integration requirements during discovery.

Will my team still be able to talk to customers?+

Yes. A shared inbox, human handoff, assignment, and business-hour rules let your team continue conversations with context.

Is this only for retail?+

No. The current project includes mobility and HVAC recommendation configurations, alongside a jewellery starter pack. Catalogs, knowledge, and flows adapt to your business.

How do we get started?+

Book a discovery call. We map one customer journey, review your catalog and WhatsApp setup, and agree on a scoped implementation and evaluation plan.

GOOD THINGS START WITH A CONVERSATION

Your next chapter
starts with “hello.”

Let’s find the first journey that moves your business forward.