THE COGNIKART PLATFORM

Every conversation. A useful next step.

Connect the pieces of your customer journey with a platform configured around your business.

✦

An AI advisor that knows your catalog

Help customers find the right product with recommendations grounded in your published catalog and business knowledge.

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Product discovery, made visual

Bring products into the conversation with image cards, carousels, and filters that remember what the customer asked for.

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From interest to the next step

Collect requirements, guide enquiries, and connect booking or payment journeys with configurable WhatsApp Flows.

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Campaigns with a feedback loop

Segment your audience, schedule approved messages, and understand delivery, replies, and flow completions.

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AI and your team, working together

Route conversations to the right person, respect business hours, and keep context intact during human handoff.

⌘

Your business. Your rules.

Configure knowledge, catalog facets, intent routing, and integrations for each business workspace.

CONNECTED, BY DESIGN

Your systems.
A smoother journey.

Connect business knowledge, catalog sources, webhooks, and transaction workflows. We scope each integration against your systems and verify the full customer journey before launch.

01

Workspace configuration

Business knowledge, catalog attributes, routing, business hours, and team permissions.

02

Messaging and journeys

Approved templates, visual catalogs, guided flows, campaigns, and shared inbox operations.

03

Evaluation and visibility

Conversation traces, delivery events, flow interactions, and team performance reporting.

GOOD THINGS START WITH A CONVERSATION

Your next chapter
starts with “hello.”

Let’s find the first journey that moves your business forward.