ONE PLATFORM. A CONNECTED JOURNEY.

More than a message.
A world of possibilities.

Everything you need to discover, engage, qualify,
and support customers in the conversation.

AI THAT UNDERSTANDS YOUR BUSINESS

Don’t just answer.
Help them discover.

Turn customer preferences into useful product recommendations. Your catalog and business knowledge keep every conversation grounded.

  • Catalog-aware recommendations
  • Follow-ups that remember the shortlist
  • Knowledge from your approved sources
Discuss your use case
cognikart / AI discovery
A necklace for a wedding?
✦ YOUR AI ADVISOR

Let’s find a match for your occasion.

Floral goldFrom your published catalog
Classic goldFrom your published catalog
Preferences remembered
ILLUSTRATIVE PRODUCT EXPERIENCE
A NATURAL NEXT STEP

From “I’m interested”
to “here are my details.”

Collect the right information in the conversation. Configurable WhatsApp journeys help you qualify enquiries and prepare your team for the next step.

  • Visual Conversation Flow builder
  • Structured Meta Forms
  • Integration-ready enquiry capture
Discuss your use case
cognikart / journey builder
WHEN A CUSTOMERStarts an enquiry
COLLECT THE DETAILSRequirements & preferences
Team handoff
CRM enquiry
Your journey. Your rules.
ILLUSTRATIVE PRODUCT EXPERIENCE
GROW WITH RELEVANT CONVERSATIONS

The right message.
The right audience.

Bring approved messaging, audience segments, and campaign scheduling together. Follow the response and learn what moves customers forward.

  • Segmented, scheduled campaigns
  • Templates, media, and carousel messages
  • Delivery, replies, and submission reporting
Discuss your use case
cognikart / campaign studio
Your next collectionCampaign preview
Scheduled
AudienceOpted-in shoppersSelected segment
MessageDiscover the new collectionApproved template
TimingAt the moment you chooseScheduled delivery
Sent→Delivered→Replied
ILLUSTRATIVE PRODUCT EXPERIENCE
AUTOMATION WITH A HUMAN SIDE

Your team,
right where they’re needed.

A personal conversation should feel effortless. Route to the right person, respect business hours, and keep the customer’s context intact.

  • Shared inbox and conversation history
  • Human handoff and team assignment
  • Timezone-aware hours and holidays
Discuss your use case
cognikart / team inbox
AS
Product enquiryAssigned to your team
RK
Store visitReady for a response
MP
Technical questionReady for a response
● Human handoff
Can someone help me with this shortlist?
Catalog context includedPreferences + selected products
Of course. Let’s take it from here.
ILLUSTRATIVE PRODUCT EXPERIENCE
THE REST OF YOUR TOOLKIT

Built to work
with your business.

Configure the details that make an automated journey feel personal and useful.

An AI advisor that knows your catalog

Help customers find the right product with recommendations grounded in your published catalog and business knowledge.

Product discovery, made visual

Bring products into the conversation with image cards, carousels, and filters that remember what the customer asked for.

From interest to the next step

Collect requirements, guide enquiries, and connect booking or payment journeys with configurable WhatsApp Flows.

Campaigns with a feedback loop

Segment your audience, schedule approved messages, and understand delivery, replies, and flow completions.

AI and your team, working together

Route conversations to the right person, respect business hours, and keep context intact during human handoff.

Your business. Your rules.

Configure knowledge, catalog facets, intent routing, and integrations for each business workspace.

Find the right combination for your team.

Compare plans, proposed allowances, and onboarding options.

Explore pricing
GOOD THINGS START WITH A CONVERSATION

Your next chapter
starts with “hello.”

Let’s find the first journey that moves your business forward.